Return and refund policy clearly states how Artabys.com handles these actions, including all requirements and timelines.
Artabys Return And Refund Policy
What is our policy? If your Artabys.com purchase does not meet your satisfaction, you may return it within one month (30 days) of purchase. Artabys provides free shipping so there is no refund for shipping. There are no restocking fees.
Eligibility Return Window
30 days from date of purchase.
Timeline For Your Return
Your method of payment is credited. If paid by credit card for example, your card is credited. Please allow 3 to 4 days once Artabys receives your return to apply credit to your method of payment.
Customer Requirements
To return an item (excluding sample products), the item must be in new condition, unused and in its original packaging. Please state the reason for your return, your contact information: email and phone number. To return an item by mail, follow steps below:
Return Process
- Use our contact form located here
- Artabys will provide you with a return address via email or phone.
- You are responsible for shipping and insurance.
- Drop-off the package at your nearest UPS location.